Establishing your brand from a point of difference
If your goal is to establish brand loyalty in your customers (and why wouldn’t it be?) then you need to establish a point of difference (POD). All too often I see the same, confused look on a client’s face when I ask what should otherwise be a simple question; “What is your business’s point of difference?”. In other words, what makes you ‘special’? This one question should underpin every business decision you make going forward. Effectively,